Política de envío

Items purchased will typically ship within 7 to 14 business days, barring extenuating circumstances. You will be notified immediately if a shipment requires additional time. Upon dispatch, you will receive a confirmation email containing your tracking number. If a situation arises that causes orders to go on backorder or face processing delays, an announcement will be made on the website to keep all users informed.

Signature Requirement & Insurance: To ensure the security of your high-value investment, all shipments include full shipping insurance and require a direct signature upon delivery. German Maestro USA does not authorize carriers to leave packages unattended or without a signature. Please plan accordingly to ensure someone is available to receive the package.

Liability & Address Accuracy: German Maestro USA is not responsible for lost shipments or delivery failures resulting from incorrect addresses submitted at the time of purchase. Please double-check your delivery address before submitting your order to avoid delays or return-shipping fees.